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Some know us as Returpack, others as Pantamera. And everybody is right. The brand Pantamera is driven by Returpack AB. We are a private company, jointly owned by The Swedish Brewers Association (Sveriges Bryggerier), The Swedish Food Retailors Federation (Svensk Dagligvaruhandel) and Livsmedelshandlarna (only in swedish). We are a producer responsibility organization in accordance with the ordinance SFS 2022:1274, which govern and regulate our operations. The Swedish Environmental Protection Agency(Naturvårdsverket) is the permit and supervisory authority.

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Today we manage the only approved recycling system for beverage packaging with deposit. Since the start in 1984, we have, along with other operators in the value chain, constantly developed the deposit system. We can see great opportunities to keep developing the deposit system to become even more sustainable and we have also verified the deposit system's positive contribution to the environment with the help of life cycle analyzes. Returpack is the founder of theorganizations The Keep Sweden Tidy Foundation (Håll Sverige Rent) and Städa Sverige (only in swedish).

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We are responsible for collecting all deposit packaging from collection points and transporting them to our sorting facility in Norrköping. We purchase transporters to manage the collection and transport of cans and bottles. In our facility, the material is sorted, baled and resold for the production of raw material for new cans and bottles. We place demands on the design of the packaging, both in form and material, in order to be able to recycle materials in the best way. We have our own recycling facility for lid material, where the material is ground down and washed before it can continue into new plastic production.

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The national recycling target for bottles and cans is 90% and we are getting close. In order to continue increasing the collection, we are working to increase accessibility and simplicity in the deposit system, as well as to influence attitudes and behaviour. This involves, among other things, informing and inspiring as well as designing campaigns aimed at different target groups and channels.

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To pay for the collection, Returpack collects a packaging fee from the producers per package.

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Our vision

\n

We will contribute to a more sustainable society through the world's best deposit system, where we collect all the deposit packaging sold and recycle it to make new returnable beverage packaging.

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Our business concept

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Returpack offers a deposit-based return system for the recycling of beverage packaging made of plastic and metal in Sweden, a system that is a world-leading packaging cycle and that is highly attractive to both consumers and stakeholders.

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Welcome to contact us!

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I have read and accepted Returpack's

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Privacy policy

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Returpack protects your privacy and this privacy policy explains how we collect and use your personal information. It also describes your rights against us and how you can enforce them. You can always contact us with questions about privacy and data protection by sending an e-mail to dataskydd@returpack.se.

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By using Returpack's services, you accept our privacy policy and our processing of your personal data. It is important that you read and understand our privacy policy before using our services.

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What information are we collecting?

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We collect the information you provide to us. You can directly or indirectly provide us with information about yourself in a number of different ways, such as when you register on our website, contact us or use another of Returpack's services where you provide personal information.

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Categories of persons covered

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Private persons/deposit receivers
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Categories of personal data: Name, adress, e-mail, phone number, account number.

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Purpose: To be able to pay the deposit.

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Legal basis: Consent.

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Representatives from Stores, Cafes & Restaurants, Associations, Producers & Importers, Transporters, Deposit Machine Suppliers
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Categories of personal data: Name, e-mail, phone number.

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Purpose: To administer the deposit system.

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Legal basis: Pursuance of agreement.

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Visitors to our website
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Categories of personal data: Information on how to interact with Returpack. How you use our services, including page response time, download errors, how you reached and left the service.

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Device information - e.g. IP address, language settings, browser settings, time zone, operating system, platform and screen resolution.

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Geographical information - your geographical location.

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Purpose: To improve user experience and content, navigation and structure.

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Legal basis: Balancing of interests.

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Participants in various competitions, events or campaigns
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Categories of personal data: Name, photos, sounds, films.

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Purpose: To administer marketing activities such as contests and prizes etc.

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Legal basis: Consent.

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All visitors to Returpack
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Categories of personal data: Filming of gates and entrances to Returpack.

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Purpose: Shell protection and vandalism.

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Legal basis: Balancing of interests.

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All visitors to Returpack's transport warehouse
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Categories of personal data: Sequence images of materials at the transport warehouse.

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Purpose: Monitoring of stock levels.

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Legal basis: Balancing of interests.

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How long do we store information about you?

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Your personal information will only be stored for as long as there is a need to save it for the purposes for which the information was collected in accordance with this Privacy Policy. Returpack may save the information longer if necessary to comply with legal requirements or to safeguard Returpack's legal interests, e.g. whether a legal process is underway.

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With whom can we share your information with?

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Returpack may disclose your information to third parties, such as to Returpack's other companies and other partners such as suppliers of IT infrastructure.

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Your personal information may be shared with credit reporting companies and providers of similar services for the purpose of assessing your creditworthiness when you apply to use the return system, as well as to confirm your identity and address.

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Returpack may provide necessary information to authorities such as the Swedish Data Inspectorate, the Swedish Tax Agency or other authorities if we are obliged to do so by law or if you have approved that we do so.

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Where do we process your personal data?

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We always strive to process your data within the EU/EEA. However, in some situations data may be transferred to, and processed in, countries outside the EU/EEA by the supplier or their subcontractors. As Returpack is determined to always protect your data, we will take all reasonable legal, technical and organizational measures to ensure that your data is handled securely and with an adequate level of protection comparable to and at the same level as the protection offered within the EU/EES.

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Your rights

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Furthermore, you have the right to request that the processing of your personal data be restricted, to exercise your right to data portability, and to object to the processing of the personal data. In that case, please contact Returpack at the contact address given below.

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You also have the right to lodge a complaint with the Data Inspectorate at any time if you believe that your personal data is being processed in violation of applicable personal data legislation.

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Cookies

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We use cookies and similar tracking techniques to deliver a tailored experience of our web services.

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Read about how we use cookies

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Contact us

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Within the Returpack Group, Returpack-Burk Svenska AB acts with organization number 556218-9117 as a representative for the personal data responsibility regarding all the Group's companies.

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Welcome with your questions about data protection and personal data or if you want to request an extract of your personal data. You can always reach us at dataskydd@returpack.se.

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Returpack-BURK Svenska AB is responsible for the processing of your personal data as above and complies with Swedish data protection legislation.

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This privacy policy was last updated on 2019-10-07.

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